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Multichannel eCommerce Fulfillment Made Simple

Solutions Designed For You

E-commerce Fulfillment powered
by robotics and automation

IQ is a MENA based robotic fulfillment solution trusted by 300+ brands to ship orders from
anywhere to their customers.

All-in-one platform for visibility and scale

Integrate, monitor, scale and track your eCommerce operations seamlessly

Same-day delivery and
more for eCommerce

Grow as you go with flexible delivery solutions,
nationwide with same day and next day delivery.

Track Everything. Everywhere. Easily.

IQ Platform is simple, intuitive, and powerful. Our priority was
to make it as user-friendly as possible. Integrate your online
store and start selling.

Integrate with multiple eCommerce platforms

Real-time visibility for your daily operations

Scale and manage your inventory with ease

Simplify Your Fulfillment Process with IQ

How It Works

Sign up, onboard and integrate your eCommerce website within 24 hours and accelerate your growth

Fast and efficient sign-up process: Our streamlined sign-up process takes minimal time and effort, allowing you to get started quickly.
Hassle-free integration: We make integration simple and straightforward, ensuring a seamless connection between your eCommerce website and our platform.
Expert team assistance: Our team of experts are always on hand to guide you through the process, ensuring a smooth onboarding experience.
Quick turnaround time: You can start using our platform and services without any delay, giving you a head start in your eCommerce journey.

Keep your products safe with our cutting-edge, automated, temperature-controlled warehouse

Temperature control: The warehouse has advanced temperature control technology that keeps the temperature at a constant level, ensuring that your products are safe from heat or cold damage.
Security: The warehouse has advanced security systems that ensure your products are safe from theft, damage, or unauthorized access. These security systems may include video surveillance, access control, and alarm systems.
Automation: The warehouse is equipped with automated systems that help in efficient storage and handling of products. These systems reduce human error and increase productivity.
Tracking: The warehouse has systems in place to track the location and movement of products, ensuring that you have real-time information about the status of your inventory.

Experience hassle-free order fulfillment with our reliable and fast pick, pack, and shipping services, tailored to meet your business needs.

Robotics Fulfillment: Our team of humans and robots will accurately and efficiently pick and pack your products to ensure they are secure and protected during shipping.
Customization: Unleash brand awesomeness with IQ’s customization solutions. Create influence, generate buzz, and build brand loyalty with an unforgettable unboxing experience.
Hassle-free experience: We provide a hassle-free experience, taking care of all the details of order fulfillment so you can focus on growing your business.
Quality control: We ensure that your products are properly packed and shipped without any defects or damages, providing quality control measures throughout the process.

Deliver your orders to your customers with pre-defined guidelines and multiple delivery options

Pre-defined delivery guidelines: Set up rules and guidelines for delivery based on factors such as weight, size, and delivery location. This can help ensure that deliveries are made efficiently and at a fair cost to both the customer and the business.
Real-time tracking: Provide customers with the ability to track their delivery in real-time, so they know when to expect their package and can plan accordingly.
Multiple delivery options: Offer a range of delivery options to customers, such as next-day delivery, same-day delivery, or scheduled delivery. This can provide customers with more flexibility and increase their satisfaction with the delivery process.
Integration with other systems: Integrate with other systems, such as inventory management or e-commerce platforms, to streamline the delivery process and ensure that customers receive accurate information about their orders.


Robotics fulfillment
facility in MENA


Order picking
accuracy rate


Productivity over any
manual operation


Order fulfillment
capacity per day

Fulfillment Solution That Works Great For Any Product

From startups to multinationals, luxury brands to DTC. Our facility
offers a secure, clean, temperature-controlled space with a variety of
value added service such as kitting, bundling and branded packaging
to leave a lasting impression.

Cosmetics &

Apparel &

Electronics &

Books &

Supplements & Fitness



Games &

“When i heard there was a place like this i had to visit it a wonderful facility for advance technology and really well done with the hygiene control.”

Kara LucasCEO - Inc42 Media

“The facility is a statement in itself. When you enter the place you just know that this is the First Robotics Fulfillment Center in the MENA region.”

John ColeslawOwner - Golf Express

“Personally believe this to be the future of e-Commerce logistics in MENA. Perfect setup in place for businesses of any scale anywhere, anytime, anyway!”

Amy BraentProduct Head - Unicorn UAE

Access a variety of pre-built e-commerce integrations all in one platform

It’s Like a Superpower,
For Your eCommerce Business

IQ’s Fulfillment

Traditional Fulfillment

• One stop shop for fulfilment, domestic and cross border deliveries

• Highly scalable fulfilment and can accommodate the dynamics of e-commerce

• Extended last mile capacity and coverage, while ensuring the best delivery performance is achieved

• Solution based proposals

• Hassle-free and customizable returns management processing

• Several service providers needed to build the fulfilment and delivery setup

• Bottle necks and capacity constraints due to manual order processing

• Limited last mile capacity and coverage, resulting in slower deliveries.

• Transactional based proposals

• Rigid order management and limited returns management processing.

Expand your reach from MENA

Say goodbye to the complexity and stress of international shipping – let our reliable and efficient international delivery service simplify the process and ensure that your package reaches its destination, no matter where in the world that may be.

Fulfill Orders From Anywhere

Fulfill orders from the UAE, Qatar, Egypt, India, Pakistan and 20+ countries with visibility at every point

Ship Anywhere

Ship internationally to 200+ countries with ease using standard and expedited shipping options.

Data Visibility

Eliminate surprises at checkout and improve cross-border transparency with data visibility protocols

Our Suite of Unique Services

Robotic Fulfillment

We are the first robotic fulfillment center in the Middle-East offering on-demand fulfillment.

Intelligent Storage

We follow a seamless order stocking process through latest technology and quality checks.

Last Mile Delivery

Same day or next day shipping solutions with world wide coverage for import and export needs.

Custom Packaging

Deliver your products in your own packaging & provide a better experience to your customers.

Labeling & Tagging

All of your products will be labeled, barcoded and tagged, in order to have complete visibility.

Custom Bundling

Bundle gift cards, thank you notes, discount coupons as well as product kits in your orders

COD Collection

We follow strict protocols for seamless cash on delivery remittance


Our crossborder service helps you easily expand into new markets

Returns Services

A Unique return management Solution designed for this region! Ask us how!

We hustle, we play, we pick, we pack. We do big things

We’re building a culture at IQ where amazing people (like you) can do their best work. If you’re ready to grow your career you’ve come to the right place.


Team of 100+ talented individuals


Operational across five countries